Customer Support & FAQ
Everything you need to know about your Chocolate Skateboards order and gear.
How long does it take for my order to ship?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery times vary by location.
What is your return policy on skateboard decks?
We accept returns on un-skated decks in their original shrink-wrap within 30 days of purchase. Once a board has been gripped or assembled, it is no longer eligible for return.
Do you offer international shipping?
Yes, Chocolate Skateboards ships worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon arrival.
What wood is used in Chocolate Skateboards decks?
Our decks are constructed from 7-ply North American Maple, pressed with high-quality resins to ensure maximum pop and durability for all styles of skating.
How can I track my package?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.